My redemption code isn’t working. What should I do? Joyce H September 16, 2021 08:52 Updated Follow First, please double check if you typed in the redemption code correctly. If it still doesn’t work, please submit a ticket to us. Related articles How to get the redeem code to visit CAT ART Online Exhibition? I am unable to install VIVEPORT Desktop How do I find my codes that came with my VIVE bundle? Comments 0 comments Please sign in to leave a comment.