Please submit a Support ticket for us to assist you.
If you need VIVE Hardware assistance such as wireless adapter issue, HMD not tracking, base station, or damaged hardware.
Please contact VIVE Support. VIVE support will guide you through troubleshooting steps and set up RMA for you if necessary.
To report an technical issue, simply go to Settings in VIVEPORT Desktop App, and Report issue.
If you do not have VIVEPORT Desktop App installed, kindly download the VIVEPORT-Feedback and report your issue.