VIVEPORT:
Please submit a Support ticket for us to assist you.
Contact VIVE:
If you need VIVE Hardware assistance such as wireless adapter issue, HMD not tracking, base station, or damaged hardware.
Please contact VIVE Livechat support. VIVE Livechat support will guide you through troubleshooting steps and set up RMA for you if necessary.
Technical difficulties:
To report an technical issue, simply go to Settings
in VIVEPORT Desktop App, and Report issue
.
If you do not have VIVEPORT Desktop App installed, kindly download the VIVEPORT-Feedback and report your issue.
Comments
6 comments
Dear Sir ,
This is Dina Purchasing specialist at German University in Cairo , Egypt and we need HTC Vive Tracker Qty 10 to be shipped to our branch in Berlin , Germany .
so shall you send me a quote or its online payment ?
waiting your reply asap .
Thank you
This is a scam. They charged my credit card when they stated it would not be charged until after the trial. DO NOT GIVE THEM CREDIT CARD INFORMATION. This is the worst product, customer service and this company is awful.
거래 번호 : o_checkout_ORD-20-05-04-8673
거래일 : 2020/05/04
결제 수단 : creditcard
거래 번호 : o_checkout_ORD-20-05-04-8673
거래일 : 2020/05/04 주문 거래
: creditcard
Transaction number : o_checkout_ORD-20-05-04-8673
Trade Date: 2020/05/04 Order Trade
: creditcard
Please check double payment.
Customer service generally quite bad. All I received so far is a copy and pasted response after weeks of waiting.
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