When you sign up for a subscription plan with monthly payment, you pay the first month’s subscription at the time you sign up. Subscription will auto renew on a monthly basis. You’ll be billed a renewal fee every month until you cancel the subscription.
Currently, this plan is no longer available. Only users who signed up for Infinity Annual subscription before 2020 are still billed on a yearly basis. Annual payments are non-refundable. If you want to cancel the plan, you can contact VIVEPORT Support for assistance.
Annual plan with monthly payment (Annual commitment):
When you sign up for Infinity Annual subscription, you pay the first month’s subscription at the time you sign up. You’ll be billed a monthly fee during the subscription period. You can only cancel your subscription after completing the twelve-month payment cycle. If no titles were launched during the first 6 months, you can contact VIVEPORT Support to request canceling your subscription.
Annual subscription will auto renew after the twelve-month period if you do not cancel the subscription.