Cannot Download
- Make sure you are connected to the internet.
- Please try signing out and then sign-in again.
- Some anti-virus software will block the download. Please configure your anti-virus / security software to allow the download, or temporarily disable the anti-virus software.
- If the steps above do not resolve your issue, please use the “Report Issue” button under the Settings page to send a log to us to diagnose the problem:
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