VIVEPORT
VIVEPORT® is the app store for virtual reality content and experiences.
VIVEPORT INFINITY
- What is VIVEPORT Infinity?
- Can I pre-pay for VIVEPORT Infinity?
- How do I sign up for VIVEPORT Infinity?
- (FAQ) Infinity Offer FAQ for Users
- How to update my credit card information for VIVEPORT INFINITY?
- When will I be charged for my VIVEPORT Infinity?
VIVEPORT Streaming
- GENERAL
- VIVEPORT INFINITY
- CONNECTION SETTINGS
- LIBRARY
- STREAMING
- VIVEPORT DESKTOP APP
- TROUBLESHOOTING
Purchases and Refunds
- How do I get my coupon and how to use it?
- How do I cancel my Infinity Service?
- Can I get refunded on my VIVEPORT Infinity?
- Downloading and purchasing content from VIVEPORT
- How long does VIVEPORT keep my transaction history data?
- How do I get VIVEPORT transaction invoice and purchase history?
Release Notes
- 2020/08/06 VIVEPORT release note
- 2020/07/21 VIVEPORT release note
- 2020/07/02 VIVEPORT release note
- 2020/05/18 VIVEPORT release note
- 2020/5/11 VIVEPORT release note
- Scheduled Maintenance - April 27, 2020
VIVEPORT Desktop App
- What OS(Operating System) are supported by VIVEPORT Desktop App?
- How to update VIVEPORT Desktop app
- Supported devices for phone notifications in VR mode.
- What should I do if I am using VIVEPORT in a restricted internet environment?
- (FAQ) VIVE Pro Eye tracking is not working
- I am having trouble downloading content from VIVEPORT
Error Messages
- Why do I keep getting error messages when trying to buy something while in my Focus/Focus Plus headset?
- How do I do if I get a "Device Setup Error"?
- I keep getting "Process Error" messages when making VIVEPORT VR purchases, how do I resolve this?
- File permission is incorrect
- Error code: 1012
- FAQ of German Age Verification
Redeem
- How to redeem my VIVE/VIVEPORT codes
- How do I find my codes that came with my VIVE bundle?
- What is VIVEPORT Wallet and how does it work?
Content
- I am having trouble accessing "Ready Player One: OASIS beta - Elite Gunter Edition"
- What do I do if an App crashes during launch?
- What do I do if I have trouble downloading VR Apps?
Oculus Rift Series
- How to Use Your Oculus Quest with Viveport Infinity
- Step by step guide to play Oculus Rift titles via VIVEPORT
- How do I know that a title on VIVEPORT is Oculus Rift compatible?
- Will Oculus Rift users be able to access content through individual downloads and through Subscription?
WMR (Windows Mixed Reality)
- OS, Hardware, and software requirements for WMR devices
- What is WMR (Windows Mixed Reality)? And how do I connect it to VIVEPORT?