If you encounter error message 1012 while launching a content, please see below troubleshooting steps:
- After entering your library on the VIVEPORT Desktop App, click on the bottom right corner of the error content and select "Repair".
If you encounter error message 1012 while launching "VIVEPORT VR", please see below troubleshooting steps:
- Launch VIVEPORT Desktop App, go to "LIBRARY" -> "On My Device"
- Find "VIVEPORT VR", click on the bottom right corner and select "Repair"
If the above steps did not solve your problem, kindly go to VIVEPORT Desktop App Settings and report issue to send us a ticket. If you are unable to access Settings or Report issue, please download VIVEPORT-Feedback and report your issue.
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