Error code: 1012

User
  • Updated

If you encounter error message 1012 while launching a content, please see below troubleshooting steps:

  1. After entering your library on the VIVEPORT Desktop App, click on the bottom right corner 1.PNG of the error content and select "Repair".

 

mceclip1.png          mceclip0.png

  

If you encounter error message 1012 while launching "VIVEPORT VR", please see below troubleshooting steps:

  1. Launch VIVEPORT Desktop App, go to "LIBRARY" -> "On My Device"
  2. Find "VIVEPORT VR", click on the bottom right corner 1.PNG and select "Repair"

 mceclip0.png

If the above steps did not solve your problem, kindly go to VIVEPORT Desktop App Settings and report issue to send us a ticket.  If you are unable to access Settings or Report issue, please download VIVEPORT-Feedback and report your issue.  

Related articles

Comments

1 comment

Date Votes

Please sign in to leave a comment.