Error code 1008

If you have encountered error code 1008：Your VIVEPORT account does not have permission to launch this title. Please try to login VIVEPORT again and launch titles from Library directly.Thanks lots.

while you are launching a content, it means the current account logged into VIVEPORT DOES NOT have the access to launch specific content.  Please follow the below troubleshooting steps to recover:

1. VIVEPORT supports multiple ways of creating an account.  You may have accidentally created an account via social loggin(Steam, facebook, or Google).  Kindly check your [Order History], to verify if you have logged into the correct account.  For further order history assistance, please go to [How do I get VIVEPORT transaction invoice and purchase history?] for more information.  

If the above steps did not solve your problem, kindly go to VIVEPORT Desktop App Settings and report issue to send us a ticket.  If you are unable to access Settings or Report issue, please download VIVEPORT-Feedback and report your issue.