Error Code 1618

If you have encountered error code 1618 while you are installing or updating VIVEPORT Desktop App, please follow below troubleshooting steps to recover it:

1. Reboot your computer and try to install/update VIVEPORT Desktop app.  
2. If you are still encountering the same error code "1618", kindly check if any software is installing or updating in the background.  
3. If you have trouble pausing or cancelling the update/install, please go to Task Manager > Details.  
   
   
   
4. Select "MSIExec.exe" and End the task.
5. Kindly try all steps above and try updating/installing VIVEPORT Desktop App again. 
   
   

If the above steps did not solve the problem, kindly go to VIVEPORT Desktop App Settings and report issue to send us a ticket. If you are unable to access Settings or Report issue, please download ViveportFeedback tool and report your issue.