Please check your system time from Control panel> Date and time > Make sure your system time syncs with your time zone.
Please check if your system requirement meets the Application requirements shown under VIVEPORT STORE.
Some anti-virus software will misclassify Viveport Desktop components, and cause the program to crash. If your anti-virus / security program alerts when you install or use Vive, then you need to configure it to allow Vive, or temporarily disable the anti-virus software.
If the steps above do not resolve your issue, please use the “Report Issue” button under the Settings page to send a log to us to diagnose the problem: