What do I do if an App crashes during launch?

Launch and Crash

1. Please check your system time from Control panel> Date and time > Make sure your system time syncs with your time zone.  
   
   
2. Please check if your system requirement meets the Application requirements shown under VIVEPORT STORE.  
   
   
3. Some anti-virus software will misclassify Viveport Desktop components, and cause the program to crash. If your anti-virus / security program alerts when you install or use Vive, then you need to configure it to allow Vive, or temporarily disable the anti-virus software.
   
   
4. If the steps above do not resolve your issue, please use “Report Issue” under “Settings” to send a log to us to help diagnose your problem.