SteamVR cannot detect the VIVE HMD after the VAM Client is installed – VIVEPORT Help Center

Symptom

SteamVR cannot detect VIVE HMD after after installing VIVEPORT Arcade Client.

Root cause

It is probably that SteamVR is not able to identify installed VIVE HMD during its initialization. It should be able to detect VIVE HMD at the 2^nd time.

Solution

Restart SteamVR or reboot PC.

Method 1: Restart your SteamVR software

Just simply exit SteamVR software by clicking [X] button on SteamVR’s screen. Viveport Arcade Station will try to start SteamVR after it exits. After SteamVR is back, it should be able to detect installed VIVE HMD hardware.

Method 2: Reboot your PC

Please ensure your Vive hardware has correctly been connected to your PC and then perform a reboot. After a reboot, the Steam VR shall detected the VIVE HMD.

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