VAM Host popups “Login Failed”

  • Updated

Symptom

You may meet this problem in one of 3 situations:

  1. Network is unavailable
  2. The Branch has been removed on Arcade portal
  3. Use incorrect Conf file

 

Solution

Resend VAM_License.conf from VIVEPORT Arcade portal.

  1. To make sure network is available, visit VIVEPORT Arcade web portal https://arcade.viveport.com/
  2. Login and go to Location Management under Admin Console.
  3. Check if current branch data exists or not in Location Management.
  4. Click mail icon to resend Conf file.mceclip0.png
  5. Import the new Conf file.

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