If you have chosen to receive PIN code by email, please check your junk or Spam folder, as the message may have been filtered by your email provider.
If you have chosen to receive the verification code by SMS/text message, please ensure that:
- Your mobile device has a stable network connection.
- Your phone number is able to receive text messages.
- Your telecom service is active and functioning properly.
The delivery speed and availability of Verification PIN code may vary depending on your location and telecom service providers.
If you are still unable to receive the verification code after trying the steps above, please submit a help request through the following form to contact us.
Once we receive your request, a customer support representative will review your case and contact you as soon as possible.