When will I receive my gift code?
Unfortunately, due to the postpone of Valve Index release and compatibility test procedure, VIVEPORT requires more time to provide your gift codes automatically via VIVEPORT Desktop app.
Please stay tuned on https://www.viveport.com/ as we will have a new announcement regarding Infinity for Index users in the near future.
How will I receive my codes?
After you have downloaded VIVEPORT desktop app, we will automatically recognize you as a Valve Index user and pop-up your gift redeem code, kindly follow the redeem process to start enjoying unlimited VR apps and Videos.
What do I do if I want my gift codes NOW?
If you wish to receive your gift codes now and cannot wait for the announcement, we could provide you 2M Infinity redeem codes manually via Customer service. Please do prepare and be aware of the below criterias before applying Gift codes manually:
- Attached Proof of purchase(Receipt, invoice or a photo of your Index device)
- Valve Index S/N (Serial Number)
- Downloaded VIVEPORT Desktop App
- Created VIVEPORT Account via www.viveport.com
After making sure that you've completed above criterias, kindly contact us to apply for a Infinity Gift redeem code.