Please confirm that the software version VIVE FOCUS Plus and VIVEPORT desktop app are both up to date.
Error code 4,912 and 4,921 mean that there are something wrong with the connection between VIVE FOCUS Plus and VIVEPORT desktop app, please follow the steps:
1. Confirm that the headset and the VIVEPORT desktop are in the same 5G local network
2. It is recommended that the VIVEPORT desktop application use a wired connection to the Internet
3. Reset 5G router
4. Make sure that the anti-virus software and firewall software of the computer where the VIVEPORT desktop is located are closed. Especially the built-in firewall of the window defender should be confirmed to be closed, or try to open and then close
5. Turn off steamvr first, execute the game in the headset, steamvr will be awakened by itself
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Check the Documentation: Consult the documentation or user manual of the software or device you are using. Look for any information related to error codes and their meanings. The documentation may provide guidance on how to resolve the specific errors you encountered.
Internet Search: Perform an internet search using the error code along with the name of the software or device. This may help you find specific troubleshooting steps or discussions in forums where others have encountered similar errors and found solutions.
Contact Support: If the software or device is provided by a company or has a support channel, consider reaching out to their customer support for junk removal parker co. Provide them with the error codes and any relevant information about your situation. They should be able to assist you further in diagnosing and resolving the issue.
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