You may have lost connection or encountered an unknown error. Reboot your headset and the VIVEPORT Desktop app and try launching the title again.
If none of the steps above solve your problem, contact VIVEPORT support and we will assist you directly.
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There could be several reasons why you are not getting audio in your VIVE Focus Plus headset while streaming. Here are a few troubleshooting steps you can try:
Check audio settings: Ensure that the audio settings on your VIVE Focus Plus headset are properly configured. Go to the device settings and verify that the audio output is set to the correct option (e.g., headset speakers).
Verify audio source: Confirm that the audio source you are streaming from is working correctly. Test the audio on your computer or the streaming device to ensure it is functioning properly and producing sound.
Adjust volume levels: Check the volume levels on both your VIVE Focus Plus headset and the audio source. Increase the volume gradually to ensure it is not set to a low level or muted.
Restart devices: Try restarting both your VIVE Focus Plus headset and the streaming device. Sometimes, a simple restart can resolve temporary glitches or conflicts that may be causing the audio issue.
There are several possible reasons why you are not getting audio in your VIVE Focus Plus headset while streaming. Here are some steps you can try to fix the issue:
Reboot your headset and the VIVEPORT Desktop app and try launching the title again.
Open SteamVR settings, and then select Audio. Check that the Audio output device is set to the default Windows audio device. If there is still no sound, try selecting another audio device from the dropdown menu.
Open the Windows Sound control panel by right-clicking the volume icon on the taskbar and selecting Sounds. Go to the Playback tab and make sure that Oculus Virtual Audio Device is not set as the default device. Then, restart VIVE Streaming on your computer.
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