You can remove a payment method on your account from the VIVEPORT website or in the VIVEPORT desktop app. Here’s how:
In a web browser:
- Go to viveport.com and sign in.
- Click your profile picture, and then click Account.
- On the Account page, click Payment methods.
- Select the type of payment method you want to add or delete an existing payment method.
Note: You can’t remove a payment method that’s currently linked to an Infinity subscription. To remove a payment method linked to a subscription, you’ll need to change the payment method first.
See also: How do I update my payment information for VIVEPORT Infinity?
In the VIVEPORT desktop app:
- Launch the VIVEPORT desktop app and sign in.
- Click your profile picture, and then click Payment methods.
- Select the type of payment method you want to add or delete an existing payment method.
Note: You can’t remove a payment method that’s currently linked to an Infinity subscription. To remove a payment method linked to a subscription, you’ll need to change the payment method first.
See also: How do I update my payment information for VIVEPORT Infinity?
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