Currently VIVEPORT only supports Windows 10, and Windows 8.1, kindly check if you have the supported Windows OS.
Please follow the below troubleshooting steps to reinstall VIVEPORT Desktop:
Check if you are connected to a stable internet connection, switch to a different wired or wireless connection, if possible.
- Temporary disable your Anti-virus and Firewall software
- Uninstall your VIVEPORT Desktop, and SteamVR
- Reboot your computer
- Download VIVE-Setup and install again
- If the above steps did not solve your problem, kindly go to VIVEPORT Desktop App Settings and report issue to send us a ticket. If you are unable to access Settings or Report issue, please download VIVEPORT-Feedback and report your issue.