FAQ of German Age Verification

According to German law, The Kommission für Jugendmedienschutz (Commission for Youth Protection in the Media - KJM) has laid down standards for age verification systems designed to protect minors in the telemedia sector in accordance with the rules contained in the Jugendmedienschutz-Staatsvertrag.  

Please follow the below steps to verify your age: 

If you are a German citizen with German ID card:

Enter your ID number according new or old ID format:

If you are a German citizen with German Passport:

Please select Use Passport number.  

If you are not a German citizen and residing in Germany:

VIVEPORT requires a manual age verification for Non German citizen.  

Please follow the below steps to request a age verification via VIVEPORT Support:

1. Submit a ticket to us  
2. Type in your request and attach the front and back of your ID(Proof of age)
   -Please note all the personal information you provide will not be documented by VIVEPORT,   all age verification support tickets involving personal information will be automatically   deleted.