Why do I keep getting error messages when trying to buy something while in my Focus/Focus Plus headset?

  • Updated
The most common cause for these kinds of error messages is out-of-date VIVEPORT software inside your Focus/Focus Plus headset.
 
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To receive an update notification for your VIVEPORT software, make sure to connect your headset to a stable Wi-Fi connection. If you haven't received an update after a day, please contact us for direct assistance.
 

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  • EzrahAmiri
    • Edited

    Make sure your Oculus headset's software is up to date. An outdated software version could lead to compatibility issues or errors while trying to make purchases. Check foxynamer.com for any available updates in the settings or Oculus app.

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